How We Handle Your Data

This page explains, in simple terms, what information we collect on this website and how we use it in the context of B2B services.

1. Scope

This policy applies to data collected via this website, contact forms, sourcing requests and similar interactions with BigTekk Technologies in the context of B2B services. It does not override any specific contractual terms agreed separately.

2. Information We Collect

Typical categories of information we may collect include:

Contact details such as name, business email, phone and company name.
Project or sourcing details shared via RFQ, BOM upload or credit application.
Basic usage data from analytics tools to understand site traffic and performance.

3. How We Use This Information

To respond to your enquiries, RFQs, sourcing requests or credit applications.
To operate, maintain and improve this website and our services.
To send important service communications related to orders or support.

4. Cookies & Analytics

We may use analytics tools (such as Google Analytics) to understand aggregate behaviour on the site. These tools typically use cookies or similar technologies. You can control cookies at the browser level; however, disabling them may affect certain site features.

5. Data Sharing

We do not sell your personal information. Data may be shared with:

Service providers who help us operate our systems (e.g., hosting, email).
Logistics and supply–chain partners as needed to fulfil orders or sourcing projects.
Authorities or third parties where required by law or to protect our legal rights.

6. Data Retention

We retain business contact and transaction data for as long as needed to support customer relationships, comply with legal obligations and maintain appropriate records. Exact retention periods may vary by document type and jurisdiction.

7. Your Choices

As a B2B user, you can reach out to us to:

Update your contact information.
Request that we stop sending non–essential communications.
Ask questions about how your data is being used.

8. Contact

For any privacy–related questions, you can email us at sales@bigtekk.in. As BigTekk grows, this policy may be updated to reflect changes in our operations or legal requirements.